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理查德·亨特是消费银行业务的主要声音在美国13年了,和他的倡导金融服务行业开始之前。本周,他将辞去总裁兼首席执行官的角色消费者银行家协会,但他不退休。理查德和我们谈论为什么政治家任期限制和贸易协会的头——是一件好事,华盛顿已经改变了多年来,和智能手机改变了银行。
我们也得到理查德的想法与消费者金融保护局多年来,成立于几年后他掌舵CBA,以及他如何应对两次金融危机。
关键要点:
为什么现在一个新的声音在CBA (1:18)
银行业如何进化自全球金融危机(3:13)
华盛顿如何改变在过去的13年(4:05)
2008年金融危机之间的差异和冠状病毒危机(5:09)
银行如何提振经济的大流行(9:04)
处理消费者金融保护局(41)
智能手机如何永远地改变了银行(14:35)
理查德(16:52)的下一步计划是什么
成绩单
(注意:这个成绩单是创建使用articifial情报和没有逐字编辑)
科林·霍根0:14
大家好,欢迎来到现代SmartPod钱。我是科林·霍根。
肖恩·麦克马洪0:18
我肖恩·麦克马洪说道。
科林·霍根0:20
今天我们有讲话的乐趣与理查德·亨特消费者银行家协会的总裁兼首席执行官。13年这个角色之后,理查德是本周走掉。
肖恩·麦克马洪0:31
当我们学会了在这个播客,理查德不退休。事实上,他可能是唯一一个在华盛顿会谈谈,和散步走在任期限制。现在,理查德是金融服务行业游说之前他掌舵CBA。所以准备从他听到一些伟大的见解关于行业和华盛顿改变了多年来。
科林·霍根0:55
理查德的直言不讳而著称在Twitter上的人,在他的印第安人根和风格的区域已经让他成为了一个传奇。我们非常兴奋地让他与我们作为他政治舞台的谢幕的一部分。
肖恩·麦克马洪'
是的,我们有一个伟大的谈话。让我们去得到它。
科林·霍根1:18
所以理查德,13年后是银行业消费者的主要声音,你挂的动力。你能和我们谈谈如何行业和华盛顿都有变化吗?
理查德·亨特1:30
是的,所以我从CBA下台。但肯定不会挂我的热刺,而气体可能是非常昂贵的,我还有很多留在坦克。我觉得这CBA是时间一个新的声音。我真的相信每一个贸易协会负责人在华盛顿应该有一个10年任期限制他们的职业。我认为这只是适合有人进来新的和新鲜的想法。这个问题在我13年的行业有什么变化吗?我认为一切都改变了银行的一部分。考虑iPhone的进化。对许多人来说这是他们的银行,他们可以连接到追逐或美国银行(bank of America)或最真实。但iPhone就是银行给他们的可访问性。 24/7. So that also started around 2009 as well, the evolution of the iPhone, if you think about the role of the branch as well, yes, we still have about 78,000 branches in this country. Yes. Everybody says they don’t go to a branch, but they do. And yes, they’re saying banks will be obsolete next year. Wrong, wrong and wrong. Some people like to go to their branch. Some people like to just go to their bank on their iPhone. It’s everybody’s personal preference. Just like some people like to listen to podcast, some people would rather go to their iPad and read. It’s all the above today, the biggest difference in banking, I think, is the soundness of a bank. If you go back to 2008 2009, we’re coming off a financial crisis, many banks failed. Fast forward 13 years to the COVID crisis that we had, banks led the American small business and individuals to get back on their feet, and to really help Americans weather the COVID storm. So I think it’s night and day banking industry is we could not have led in 2009, like they did in 2020.
肖恩·麦克马洪3:36
好了,理查德,嗯,我想我要叫CNBC因为你几分钟前的头条,呼吁华盛顿的任期限制。
理查德·亨特3:42
是的。是的,只要是在董事会和相等。看,我看看贸易ceo在这个小镇上,一个男孩说,我认为人们呆太长时间。一些贸易一直20年。我认为对许多个人的角度来看,和从一个协会,它只是时间有新的声音。
肖恩·麦克马洪4:05
是什么改变了在华盛顿从那时起,你和决策者之间的互动?如何在CBA期间改变你的时间吗?是的,它是
理查德·亨特四11
是的,在国会更极端。你是共和党人还是民主党人,这很好。但通常你有独立或温和的民主党和温和的共和党人。你有100,我们称之为蓝狗。我们是一个地区可能是共和党人,一项和民主党的另一个术语。但它不是一个定局哪个政党会赢得比赛。蓝狗核心现在像12个成员。所以只有大约40竞争比赛在这个国家。所以你来华盛顿是一个或另一个,而不是妥协。极化和政治比它是在2008年。 And yes, I do believe the financial crisis of 2008 led to some degree to the Tea Party caucus As. And it also led to Occupy Wall Street. And you felt this anti big corporation, anything, sentiment, and that continues today.
科林·霍根5:09
所以我想和你保持一点的危机,因为你的事业一直对于近代历史的两大危机。你知道,你开始于2009年,在全球金融危机。你退休在COVID大流行的结束下来辞职,辞职。是的。所以你能谈谈这些危机之间的差异,尤其是如何的差异需要如何应对?
理查德·亨特36
是的,如你所知,我在证券行业协会工作,然后成为SIFMA。进入2008年。去一个董事会会议是一个狗狗的世界。如果你是一个公司在华尔街,你认为你什么都知道。你以为你知道如何对待客户。你知道如何让利润比坐在你旁边的人。然后一切都崩溃了。所以我认为,我想,最聪明的人在金融世界中,一些相同的人带领我们进入金融危机。我记得有几次我想,人,是不对的,有人拥有一座房子值得收入的7倍。当我长大了,你只支付你的收益的两到三倍。 Yet everybody’s stock price was climbing through the roof, yet they had no idea why it was going through the roof. And then you had these new products called special purpose vehicles, which I never could understand. But yet, they were the golden product of industry, and yet they all collapsed. So it made me tell people always trust your gut instincts when it comes to new and innovative products. So yes, the banks and the non bank mortgage companies, credit rating agencies, yes, members of Congress, yes, banks, all said, the number one dream of an American is to own a home. Well, maybe that was their version. But it’s not necessarily someone’s own version of what their dream should really about. So there’s this mad rush for everybody to own a home. And it was easy to own a home or to buy a home back then, than it was to rent an apartment. Think about it back then to rent an apartment, you had to put up their first month’s rent, and the last month’s deposit as well. To buy a house many people would have to put $1 down to buy a house. And of course when real estate bubble burst finally, when you had Adjustable Rate Mortgages, whereas all of a sudden you go on from paying $1,000 for a mortgage to 1700 to 2300 and some much more expensive than that. It all burst and it came to an end. And I remember at SAA SIFMA. We lost 40% of our membership overnight. Who would have thought mother Merrill, Merrill Lynch would have to be saved by Bank of America who would have thought the other banks that failed? Lehman Brothers Bear Stearns would fail, never imagined that could happen. And so when I left SIFMA, I said to myself, you know, Wall Street was fun. It was great. I was God on Capitol Hill for about six years. But I knew it was too good to be true. And so that’s why I was thankful for the calling of the consumer Bankers Association to represent the consumer side of the bank, not the investment side. So yes, it was gratifying that on March 11 2020, walking back from the White House, the day that the President shut down travel to and from Europe, the day the NBA and NCAA basketball shutdown. I knew this was the time in the banking industry, that the banking industry could lead and help small businesses and consumers get back on their feet.
肖恩·麦克马洪9:04
什么是你最自豪的时刻,应对这COVID危机呢?我的意思是,有几几。你提到有很多但是很难忘。在那里还有什么其他的会面和谈话中你只吗?
理查德·亨特9:15
哦,当然。看,银行启动工资保护计划。银行做了30年的贷款在两周内,在两周后30年的贷款。所以他们管理工资保护计划的规则被改变在他们家里,照顾自己的家庭。人记得当亚马逊方案会出现,他不得不擦下来,因为它可能被COVID污染。人们搬进了他们的父母或父母搬进了他们,但仍在处理这些贷款的24/7。我记得我们的许多ceo的CBA帮助媒体塞西尔贷款,以及他们想要行动的一部分,并帮助他们的消费者,我们的人我不确定可以拼写小企业,他们搬到小业务部门协助工作负载。这是最自豪的时刻。看看吧,我觉得在CBA,我们特别自豪凡事学生贷款,帮助人们获得合理的贷款,而不是在债务。像联邦政府把数以百万计的人在债务每一年,我想我们更负责任。 And I think that’s gonna be one of my projects when I get to the other side of not retiring. But stepping down.
科林·霍根41
大约只要你消费金融的声音,我们现在消费者金融保护局,成立,也许,也许几年后你和CBA开始吗?是的,大约两年。好吧。所以你能谈谈你们的关系多年来一直与他们如何互动和演变?是的,所以
理查德·亨特11:03
伊丽莎白·沃伦利用金融危机,创建一个忌讳她的她的任务称为消费者金融保护局。看,抵押贷款让我们陷入金融危机。和绝对,国会和监管机构需要解决抵押贷款资格的潜在问题。但在弗兰克法案,他们开始添加进去,与金融危机毫无关系。这是其中一个,消费者金融保护局,以消费者的所有其他监管机构和住房成一个舞台。据我所知,在一些地区,使它更容易,但它给了他们太多的权力。现在他们有规则的绝大多数市场份额的银行。它触及到几乎每一个金融消费产品。所以当他们创造了它,它是一个委员会是一个五人均,两党委员会,众议院通过的,它进入参议院,他们说,不,我们不希望一个委员会了。我们想要一个独裁的领导结构类型。 And I just think that was just dead wrong, that there’s no minority voice at the CFPB. Regardless, who’s the head of it, whether it’s Republican and Democrat? So let me get to your question is how do I get along with the CFPB, the first person who was finally confirmed, although he was appointed illegally, and that’s what the Supreme Court said, was Richard Cordray. And Rich and I certainly had differences of opinions about how consumer protection, safety and soundness should be regulated. But so what, as long as we had a cordial arrangement with each other, where I would opine when I thought he was wrong on a regulation, he would opine when he thought banks were wrong. On our practice, we would come together. We met with him multiple times, our board of directors, our committees, were at the CFPB, almost on a weekly basis. And that was fine. Now I didn’t like some of the rules he came down with, he had never been a banker. He didn’t know and doesn’t know how a bank actually operates. But not a lot of regulators do. But he had total control of the Bureau as set up by Congress. Then when he left, and he left it in a very bad state of play at the CFPB because he did not have a deputy director and number two in charge, he went a year and a half without having a number two in charge. And then you had an acting, Mick Mulvaney director, and then you had Kathy kraninger. And everybody on the Democratic side said, now that Trump has their person in, they’re going to be soft on banks. poppycock. I have just as many people mad at Kathy kraninger, a Trump appointee, as we did with Richard Cordray, a Obama appointee. But now we got Rohit Chopra, who’s in confirmed, of course, by are appointed by President Biden. And he just has a totally different philosophy of relating to banks, as kraninger or Cordray did. And it’s a two way street. Look, if he wants to have a good open relationship with the banking industry, we’re here. It’s okay if we disagree. But you got to be factual. I thought both Cordray and kraninger were both very factual, very transparent and very open. And I don’t see that Rohit Chopra just yet.
肖恩·麦克马洪14:35
好吧。我想跟进人前面所提到的,这是非常及时的,你说你知道,iPhone和如何改变了银行的技术方面,我认为iPhone实际上下周15岁。那么其他的一些技术帮助银行和消费者之间的交互方式在CBA发展在你任期内吗?
理查德·亨特14:50
是的,所以我没有孙子。但当70岁的爷爷奶奶和他们的孙子开始发短信,约2010 2011,我们知道世界上发生了变化,因为孩子今天不喜欢跟你说话。他们认为虽然短信交流的一种形式。所以祖父母充分意识到如果约翰尼和苏茜想跟奶奶和爷爷,我们要学习这个短信业务。所以我认为在这里开始。然后一旦你熟悉了短信你的孙子,你得到舒适的交互通过iPhone与你的银行。所以你可以检查你的平衡,你可以移动的钱,你可以存款在所谓的远程存款截图,谁会想到你可以把一个物理检查,把两张图片,并繁荣,银行得到它。但祖父母终于学会了我没有进入我的车了,存支票股息检查他们可能已经从以前的雇主,他们可以在线。现在用了一段时间人们舒适。但让我告诉你我最大的惊喜,我想人们会去所有技术,或者所有来访分支银行。 Some people like to go to the branch to see their favorite teller get their lollipop get their little pin in and everything else. But what we’re learning is people want both. They want the technological advancements. But yet they still want their branch as well. So I think I missed that one, quite a bit. But there’s no doubt, you’re seeing the younger generation being much more tech savvy. A person today can have the same telephone number and same bank from birth to death. And that’s a big change from when I was in college. When I would move from city to city, I would change banks don’t have to do that anymore.
科林·霍根16:43
所以理查德,在我们的时间和你在这里,我们犯了一个错误,说你退休。你能告诉我们的下一个然后你现在辞职吗?
理查德·亨特16:52
是的,看,我的下一个过程的首要任务我在接下来的两个月做林赛•约翰逊我的继任者需要我去做。如果这意味着待在家里,因为她不想见我。或者如果这意味着她想要我的建议,她想做一些一起旅行。我是她的一切。然后9月左右一个,我翻过这一页,你的收视率将在9月伊什的下一步。但我要告诉你这个,除非是PGA或LPGA高尔夫协会,我将不会运行另一个贸易协会在那里做过现在卷入贸易协会奖,20多年了。这是有趣的,特别是最后的13年。而且,我要做我最好不要有另一个直接向我报告。整个新一代,这个全新的劳动力,他们有点不同于我如何长大。但我认为在我的后视镜。
科林·霍根17:50
嘿,我们真的很感激你来和我们谈话。
肖恩·麦克马洪17:53
理查德,非常感谢你的时间和这些年来的忙。这是一种乐趣。所以无论接下来会发生的,就像你说9月1日,我渴望听到那可能是什么。
理查德·亨特18:01
是的,你的赌注。看,上帝可能需要你们今晚。所以享受你的今天。谢谢你！谢谢你们。
